Terms of Service

1. About these Terms

These Terms are an agreement between you and Orchestra Ventures LLC-FZ. Not Just Salary is a product operated by Orchestra Ventures LLC-FZ. “Not Just Salary”, “NJS”, “we”, “us” and “our” refer to that service.

Registered address:

Licence / registration number: 2529740.01. Issuing authority: Meydan Freezone. VAT TRN: 105082217800001.

2. Eligibility and your account

You must be 18 or over to use NJS. We ask you to confirm this when creating an account but do not independently verify age or identity. You must provide an email address you control, keep access secure, and tell us promptly if you suspect unauthorised use. You are responsible for activity performed through your account unless applicable law says otherwise.

3. The service

NJS is a personalised job-offer and job-move decision-support service. It can collect answers, accept manually entered offer information, process uploaded offer documents, compare roles or offers, calculate financial estimates, generate Decision Reviews and evidence-based fit scores, identify trade-offs, and provide negotiation planning, email wording, recruiter questions and Offer Call Prep.

Features shown as unavailable, experimental or future are not part of the purchased service unless we expressly say otherwise.

4. Your information, uploads and responsibilities

You must have the right to provide information and documents you submit. Keep information accurate and review extracted facts before relying on them. Upload is optional and manual entry is available. Avoid unnecessary sensitive information and unnecessary personal information about recruiters, hiring managers, signatories or others; redact irrelevant phone numbers, signatures and contact details where practical.

You remain responsible for checking the actual offer and employment documents, verifying important figures, obtaining professional advice when appropriate, deciding whether to accept, reject or negotiate, and deciding what to send or say to an employer.

5. Decision support: not professional advice

NJS is not a recruiter, employment agency, lawyer, employment lawyer, tax adviser, financial adviser, accountant or regulated professional adviser. Its outputs are informational, personalised decision support.

NJS uses your answers, offer facts and selected priorities. A fit score is shown only where sufficient evidence exists; missing information may mean it is withheld. Scores are not objective truths. The core Decision Engine is deterministic. AI is currently used to help extract structured facts from uploaded documents; it does not decide for you. Negotiation emails and Call Prep are currently generated from deterministic product logic.

6. Estimates and no guarantees

Financial and tax figures are estimates based on available inputs and assumptions. They may not reflect your final payslip, personal tax position, exchange rates, deductions or future rule changes.

NJS does not guarantee employment, employer acceptance, negotiation success, a salary increase, continuation of an offer, any tax outcome, exact take-home pay, employer behaviour, the accuracy of third-party or user-supplied information, or that an uploaded document contains every relevant term.

7. Paid products and one-off prices

Paid products are one-off purchases, not subscriptions. The launch prices are:

The checkout page shows the applicable currency, total price and any tax treatment before payment. UAE consumer-facing prices are intended to be displayed inclusive of VAT. Stripe processes payment through its hosted Checkout. Your order is not placed merely by opening Checkout; the final Stripe action clearly identifies the payment obligation.

8. Full Decision access

Full Decision unlocks the complete Decision Review for the comparison you purchase. Access does not have a fixed expiry and is intended to remain available while the account and review exist, subject to these Terms, account or review deletion, and reasonable service availability.

9. Decision + Negotiation and the additional offer

Decision + Negotiation includes Full Decision, the Negotiation Planner, personalised negotiation email, Recruiter Question Pack, Offer Call Prep, Save / Print Call Prep, and one additional full offer comparison.

The one included additional full offer must be used within 90 days after successful Decision + Negotiation activation. If you upgrade from Full Decision, the 90 days begins when the upgrade is successfully activated. Adding lightweight competing-offer context does not consume it. An unused entitlement expires after the 90-day window; the original purchased Decision Review does not expire merely because that window ends.

10. Upgrades

If you already own Full Decision for a comparison, you may buy the stated one-off upgrade to Decision + Negotiation for that comparison. An upgrade adds the included negotiation features and starts the additional-offer window; it does not create a subscription.

11. Immediate digital supply, cancellation and refunds

The service is personalised and supplied immediately after successful payment. Before Checkout, we ask you separately to request immediate supply and acknowledge that, once supply begins, you may lose a statutory cooling-off cancellation right where the law permits this.

This does not affect rights or remedies that cannot lawfully be excluded, including remedies where digital content or a service is faulty, not as described or not supplied with required care. Duplicate payments, genuine technical failures and inability to deliver are handled under our Refunds & Cancellations Policy.

12. Acceptable use

You must not misuse NJS, interfere with security or availability, probe or evade access controls, upload malicious files, use another person’s account without permission, scrape or resell the service, infringe rights, or use NJS for unlawful, deceptive or harmful activity. Reasonable personal use of your own outputs is allowed.

13. Intellectual property and your content

We and our licensors retain rights in NJS, including its software, design, methods and branding. Subject to these Terms, we grant you a limited, personal, non-transferable right to use the service and use or adapt the personalised outputs created for you.

You retain ownership of information and documents you submit. You give us permission to host, process and transmit them only as needed to provide, secure and support NJS and comply with law. Our Privacy Policy explains how personal information is handled.

14. Third-party services

NJS depends on third-party services including Supabase, Resend, OpenAI, Stripe and, if selected, Google sign-in. Their services and terms may also apply to their direct relationship with you. Resend delivers account and transactional service emails. Stripe hosts the payment page and handles payment details. We are not responsible for a third party’s independent services, but this does not reduce responsibilities we cannot exclude under applicable law.

15. Availability and changes

We aim to provide a reliable service but do not promise uninterrupted availability. We may maintain, secure, fix or improve NJS and may change or withdraw features where reasonably necessary. We will not intentionally remove a material purchased entitlement without an appropriate remedy where the law requires one.

16. Responsibility and limits

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, or your mandatory consumer rights. Subject to that, NJS is responsible only for loss that is a foreseeable result of our breach or failure to use reasonable care. We are not responsible for employment or negotiation decisions you make, losses caused by inaccurate or incomplete information supplied by you or a third party, or business losses arising from personal consumer use.

17. Suspension, account deletion and ending use

You may stop using NJS at any time and may delete individual Decision Reviews or your account through Privacy & Data. Deletion permanently removes active customer content and may end access to purchased features tied to it. We may suspend or terminate access for material breach, unlawful use, security risk or where necessary to protect NJS or others, after reasonable notice where appropriate.

18. Governing law and disputes

These Terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai. The courts of Dubai have jurisdiction, but this clause does not deprive you of mandatory protections or rights to bring proceedings in another court that apply under the law of your country of residence. UK consumers retain mandatory UK consumer protections where applicable.

Please contact us first so we can try to resolve a concern fairly and promptly.

19. Changes and contact

We may update these Terms for legal, security, provider or product changes. We will change the effective date and, where an update materially affects an existing account or purchase, give appropriate notice or ask for acceptance.

For support, refunds, privacy, legal or general enquiries, email admin@notjustsalary.com.